- How do I place an order?
It's easy and secure! Just add the painting you prefer in the shopping cart by clicking on the "add to cart" button located beneath the product image. To add more items to your cart, select "Continue Shopping". When you're ready to complete your order, click " Checkout," follow the easy step on completing your order, and select your payment option. We will prepare your order ASAP after your payment confirmation.
- Should I register as a member?
No, you don't have to register as a member. But if you register, you will benefit more from our shopping cart system, and the whole status of your order process etc.
- Is ordering online safe?
Yes it is. With ArtExpress.ws, ordering online is safe. We use the latest security technology to protect the loss, misuse and alteration of the information under our control. We do not store financial information like credit card numbers or personal information like social security numbers on this site.
- What's the best way to contact you?
You can reach us by e-mail, phone or fax.
Phone: +86-592-5634 544 Fax: +86-592-5634 644 E-mail: sale@artexpress.ws- Who produce the paintings?
We produce the paintings ourselves, all handmade, all by talented artists. We have our own studios, and galleries in most of domestic main cities. We are proud to bring you best recreated master artwork at an affordable price. We also offer old master painting recovery service.
- What is the minimum order?
No minimum for your order. Yes, you can even order one painting!
- Are your paintings handmade or printed??
We only sell 100% handmade oil paintings, hand painted by experienced artists. Each stroke, texture and nuance is created by hand - in the same way the original paintings were created.
- Is it painted on a print?
No, all of our paintings are meticulously recreated entirely by hand, each stroke, texture and nuance is created by hand - in the same way the original paintings were created.
How we create your painting step by step
- Will your artist sign the painting?
Yes - by default our paintings are unsigned by the artist. However, if you like, you can request us to sign it without extra charge.
- Are your reproductions copyrighted works?
We are doing our best to avoid copyright infringement.Every painting in our gallery is either in the public domain or being sold under license from the estate of the artist. If you find on our site any work of art which you suspect as being unlicensed, please notify us immediately.Contact
- Can I purchase original art from you as well?
Yes, we have a special catalog for our original art designs, and we can create original paintings from your photographs/images.
- How long before I receive the painting?
Between 14 and 19days. It takes about 14 to 16days for production by a talented artist, and extra 3 - 5 days for delivery by carriers. [Painting in stock]
- What's the biggest size I can order?
Our largest paintings are 102 inches by 102 Inches. However, if you have a special request, our artists can work on even much larger canvases - there is no limit.
- I have a photograph. Can you paint it?
Of course. Every day, we create original pieces from photographs that our customers provide. We produce portraits, recreate wedding photos and even paint beloved family pets. Please e-mail us the images to sale@artexpress.ws, and the size, so we can quote you.
- My original photo is blurry. Can you paint it?
Yes, we can do it with your request, and try to recover it as close as possible to the original photo.
P.S. We also provide master painting recovery service.- Can you paint other not listed here?
Yes. That's a frequent request from our customers.
- What's the best way to contact you?